IT-Outsourcing in the Public Sector

KCC Information & Communication has provided IT outsourcing services to a number of clients, including central government ministries, public institutions, municipalities, and companies, starting with the supply of services to the Korean Railroad Corporation in 2004.

IT-outsourcing refers to an organization's outsourcing of the management of facilities, personnel, and hardware related to information systems to IT professional companies. This helps clients maximize the value of their core competencies by streamlining the entire organization and more efficiently manage information resources through external IT experts.

Companies and public institutions can reduce operating costs in non-core areas and maintain competitiveness in key areas by entering into long-term contracts that entrust all or part of information resource management activities related to information systems to external specialized agencies. In addition to these strategic benefits, companies can also use outsourcing services to introduce new technologies, tools, and methodologies, advanced skills of experts, and increase the productivity of internal operational processes.

KCC Information & Communication has already signed IT-outsourcing contracts with various major institutions of Korea on the supply of partial or complete management of H/W, S/W, N/W, operational manpower, etc.

Based on its know-how and the highest level of expertise that has led Korea's IT industry for the last 50 years, KCC Information & Communications will respond to its customers' support with the best services for their business environments, from maintenance and management of information systems and infrastructure to outsourcing operation services. It will always provide differentiated services from the perspectives of its customers.

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  System operation and maintenanceOperation and maintenance of information resources, such as the application, NW, HW, SW, security equipment, OA, etc.
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  Information security and disaster recoverySecurity management system establishment, disaster recovery services, etc.
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  IT Service ManagementITSM planning and design/development/operation, SLA
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  ITO consultingITO strategy establishment, performance analysis, IT infrastructure diagnosis and consulting

Major Accomplishments

Public Sector

• Korean Railroad Corporation: Operation of Integrated Computing Center and maintenance of computing equipment
• KEPCO E & C: Computing operation work support
• Korea Evaluation Institute of Industrial Technology: Integrated outsourcing operation and maintenance
• Korea Environment Corporation: Maintenance of Integrated Computing Center
• Defense Acquisition Program Administration: Maintenance of information system
• Korea Post Information Center: Integrated management of postal business computing equipment
• Supreme Court: Maintenance of Judicial Data Center's computer equipment
• Korea Expressway Corporation: Maintenance of information system equipment
• Korea Education & Research Information Service: Operation of educational and academic information system
• Korea Sports Promotion Foundation: Maintenance of industrial information system
• Human Resources Development Service: Integrated maintenance of information system
• National Health Insurance Corporation: Application development and maintenance of information system
• Seoul Data Center: Maintenance of the data center information system
• Health Insurance Review & Assessment Service: Maintenance of information and communication systems
• Korea Gas Corporation: Integrated operation and maintenance of informatization equipment