KCC Information & Communication

Products

CRM4U

A system that provides comprehensive management services from vehicle sales to after-sales management

CRM4U is a sales automation and customer management system that efficiently supports automobile sales activities and continuous customer management.

Features

  • Providing services to prevent personal information breachesDB encryption and dualization in a cloud-based environment
  • Additional interworking services availableMinimization of redundant work by interlocking BI solution, license plate recognition, and DMS
  • State-of-the-art cloud environmentReduces initial investment costs and operation and maintenance costs

Functions

  • Customer management

    Management of customer information including personal information, vehicles, and groups, as well as customer assignment information. Includes search function based on specified parameters

  • Activity management

    Management of detailed information related to sales activities, including trial rides, promotional materials, performance, schedules, etc., and search function

  • Sales management

    Providing comprehensive functions related to contracts, such as the management of quotations, payment receipt, inventory vehicles, and sales conditions

  • PR

    Providing various internal and external PR planning and operation functions through the transmission of e-mails, SMSs, DMs, etc.

  • Service management

    Comprehensive follow-up customer management, including vehicle maintenance, customer satisfaction survey calls, damage repair, and complaint management

  • Reporting

    Provides various statistical data classified under customers, activities, sales, and services

Contact Info

Member of Solution Business TeamJeong Dong-hyeong
  • jdh@kcc.co.kr
  • 02-6090-7777