IT-Outsourcing in the Public Sector

KCC Information & Communication has provided IT outsourcing services to a number of clients, including central government ministries, public institutions, municipalities, and companies, starting with the supply of services to the Korean Railroad Corporation in 2004.

IT-outsourcing refers to an organization's outsourcing of the management of facilities, personnel, and hardware related to information systems to IT professional companies. This helps clients maximize the value of their core competencies by streamlining the entire organization and more efficiently manage information resources through external IT experts.

Companies and public institutions can reduce operating costs in non-core areas and maintain competitiveness in key areas by entering into long-term contracts that entrust all or part of information resource management activities related to information systems to external specialized agencies. In addition to these strategic benefits, companies can also use outsourcing services to introduce new technologies, tools, and methodologies, advanced skills of experts, and increase the productivity of internal operational processes.

KCC Information & Communication has already signed IT-outsourcing contracts with various major institutions of Korea on the supply of partial or complete management of H/W, S/W, N/W, operational manpower, etc.

Based on its know-how and the highest level of expertise that has led Korea's IT industry for the last 50 years, KCC Information & Communications will respond to its customers' support with the best services for their business environments, from maintenance and management of information systems and infrastructure to outsourcing operation services. It will always provide differentiated services from the perspectives of its customers.

System operation and maintenance

Operation and maintenance of information resources, such as the application, NW, HW, SW, security equipment, OA, etc.

Information security and disaster recovery

Security management system establishment, disaster recovery services, etc.

IT service management

ITSM planning and design/development/operation, SLA

ITO consulting

ITO strategy establishment, performance analysis, IT infrastructure diagnosis and consulting