Products
CRM4U
A system that provides comprehensive management services from vehicle sales to after-sales management
CRM4U is a sales automation and customer management system that efficiently supports automobile sales activities and continuous customer management.
Features
Providing services to prevent personal information breaches
DB encryption and dualization in a cloud-based environment
Additional interworking services available
Minimization of redundant work by interlocking BI solution, license plate recognition, and DMS
State-of-the-art cloud environment
Reduces initial investment costs and operation and maintenance costs
Functions
Customer management
Management of customer information including personal information, vehicles, and groups, as well as customer assignment information. Includes search function based on specified parameters
Activity management
Management of detailed information related to sales activities, including trial rides, promotional materials, performance, schedules, etc., and search function
Sales management
Providing comprehensive functions related to contracts, such as the management of quotations, payment receipt, inventory vehicles, and sales conditions
PR
Providing various internal and external PR planning and operation functions through the transmission of e-mails, SMSs, DMs, etc.
Service management
Comprehensive follow-up customer management, including vehicle maintenance, customer satisfaction survey calls, damage repair, and complaint management
Reporting
Provides various statistical data classified under customers, activities, sales, and services
Applications
- KCC Auto
- Premier Auto
- Premier Automobile
- Autostadt
- KCC Automobile
- KCC Motors
- Star Motor
- Applied to the CRM systems of each company and interlocked with the dealer systems
Related Website
Go to CRM4U websiteContact Info
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- Member of Solution Business Team Jeong Dong-hyeong
- jdh@kcc.co.kr 02-6090-7777